We're here to help

Whether you have a question about service, billing, business internet, or need technical support, our local team is ready to help.

Give Us a Call:
866-696-9275
Monday - Friday  |  8:00 AM - 5:00 PM
Speak with a local member of our team during business hours.

Questions about service, billing, new installations, account changes, or general inquiries.

After-Hours Technical Support:
866-696-9275

Experiencing a service outage or emergency technical issue after business hours? Our on-call technician is available for after-hours technical support and emergency service issues.

Please note: After-hours support is intended for service outages and urgent technical issues. For billing questions, account changes, setting up new service, and general inquiries, please contact us during normal business hours or submit the contact form.

Email Us
info@ozarkfiber.com
Visit Us
Lebanon Office
119 W Commercial St,  |  Lebanon, MO 65536
Hours: Monday - Friday  |  8:00 AM - 5:00 PM
 
Monett Office
219 E Broadway St |  Monett, MO 65708
Hours: Monday - Friday |  8:00 AM - 5:00 PM

Contact Us

Send us a message. We’ll get in touch as soon as we can.

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    Frequently asked questions

    Ozark Fiber offers several convenient ways to pay your bill:

    • Online: Make a one-time payment or manage your account through our online customer portal.
    • AutoPay: Enroll in AutoPay to have your payment automatically withdrawn each month.
    • By Phone: Use our automated phone payment system or call one of our offices for assistance.
    • In Person: Make a payment at any Ozark Fiber business office during regular business hours.

    If you believe you’re experiencing an outage, call us at 866-696-9275. This is the quickest way to report the issue and reach our technical support team.

    Technical support is available after regular business hours for service-related issues and outages.

    Checking availability is easy! Visit ozarkfiber.com and select “Check Availability” to enter your address and see if service is available at your location.

    You can also call us at 866-696-9275or stop by one of our local offices. Our team will be happy to check availability and help you get started.

    Yes! Ozark Fiber provides fiber internet for both residential and business customers.

    Residential customers can choose from a variety of plans designed for different household needs, while business customers can work directly with our dedicated Business Sales Manager to find a solution that fits their operation.

    Residential Solutions or Business Solutions page to learn more.